Blogs

Join BCA at Our Upcoming Talent Seminar 3/26

  by    0   0

Please join us on Thursday, March 26th (5:30-7PM) for our Outside-In® Talent Seminar featuring guest speaker, Jeanie Heffernan, Senior Vice President of Human Resources from Independence Blue Cross. Jeanie will discuss the development of the Independence Blue Cross employee value proposition and share how it serves as a catalyst for program development, employee messaging, and business growth. Join us for a great discussion, drinks & appetizers, and networking with like-minded professionals! Click here to register.

WHO SHOULD ATTEND?

You should join us if you are:

- An HR Leader

- In Talent Management or Recruiting

- A business leader looking to enhance employee engagement and inspire growth within your company

- Looking to expand your knowledge on best business practices

- Seeking HRCI recertification credits*

*This seminar is currently pending approval for HRCI credits.

ABOUT OUR GUEST SPEAKER

Jeanie Heffernan leads the People Strategy for the Independence Blue Cross Family of companies.  In this role she helps the organization to build a culture of People With Purpose and ensuring that we are fully engaging our talent and have the right organizational structure in place to achieve the  Business strategy and goals.  She oversees Benefits, HR Operations, Talent Management, Talent Acquisition, Associate Communications & Engagement, Compensation, HR Metrics and Technology and Independence University.

Jeanie joined Independence in 2011 with 25 years of experience in multiple business sectors including  health care insurance, banking and technology.  Prior to joining Independence , she was Senior Vice President Human Resources for Keystone Mercy/Amerihealth Mercy Health plans, now known as Amerihealth Caritas.  Prior to then she was the Chief People Officer for Coretech Consulting Group, an IT staffing and project solutions company.

Jeanie has been active in the Non-Profit arena over the course of her career and has served on the Boards of the Peoples Emergency Center, The Veteran’s Group and currently with Graduate Philadelphia. Jeanie has also been an active volunteer with Rebuilding Together Philadelphia for over 10 years.

Upcoming 3/26 Talent Seminar: Why Your Company Can’t Grow Without an Employee Value Proposition

  by    0   0

Please join us on Thursday, March 26th (5:30-7PM) for our Outside-In® Talent Seminar featuring guest speaker, Jeanie Heffernan, Senior Vice President of Human Resources from Independence Blue Cross. Jeanie will discuss the development of the Independence Blue Cross employee value proposition and share how it serves as a catalyst for program development, employee messaging, and business growth. Join us for a great discussion, drinks & appetizers, and networking with like-minded professionals!

Eventbrite - Outside-In® Seminar: The Happy Harry's Story

WHO SHOULD ATTEND? ID-100249475

You should join us if you are:

  • An HR Leader
  • In Talent Management or Recruiting
  • A business leader looking to enhance employee engagement and inspire growth within your company
  • Looking to expand your knowledge on best business practices
  • Seeking HRCI recertification credits*

*This seminar is currently pending approval for HRCI credits.

ABOUT OUR GUEST SPEAKER

jheffernanJeanie Heffernan leads the People Strategy for the Independence Blue Cross Family of companies.  In this role she helps the organization to build a culture of People With Purpose and ensuring that we are fully engaging our talent and have the right organizational structure in place to achieve the  Business strategy and goals.  She oversees Benefits, HR Operations, Talent Management, Talent Acquisition, Associate Communications & Engagement, Compensation, HR Metrics and Technology and Independence University.

Jeanie joined Independence in 2011 with 25 years of experience in multiple business sectors including  health care insurance, banking and technology.  Prior to joining Independence , she was Senior Vice President Human Resources for Keystone Mercy/Amerihealth Mercy Health plans, now known as Amerihealth Caritas.  Prior to then she was the Chief People Officer for Coretech Consulting Group, an IT staffing and project solutions company.

Jeanie has been active in the Non-Profit arena over the course of her career and has served on the Boards of the Peoples Emergency Center, The Veteran’s Group and currently with Graduate Philadelphia. Jeanie has also been an active volunteer with Rebuilding Together Philadelphia for over 10 years.

How the Outside-In® Companies Do The Whole Trust Thing

  by    0   0

Last week, my company celebrated a Values Holiday around our core value of Trust. Every twenty or so business days we focus our attention on reinforcing one of our twenty values. This is incredibly powerful stuff as “culture work” helps us all be mindful of expected behaviors in our workplace. I jump out of bed every single day because our values are ubiquitous to all the roles we play and all the people we meet.

Trust for me was learned behavior. Not that I was untrustworthy as a young person. I just did not understand that my very character was shaped by my words, thoughts, and actions. I remember being a young college kid just starting to date (the girl who I knew was the one, and I married her!) Kim held my up to high standard and I guess her perspective and opinion really mattered to me so I lived up to it. She simply taught me to be trustworthy by expecting it and as in any important relationship, I did not want to let her down. I think the challenge for all of us is to adopt this approach in more of the relationships in our life, not just the ones that we consider the most important!

So, I decided to do a survey on what constitutes trust in a relationship and I asked my team, “What type of actions and behaviors build trust?” Everyone has had different insights and experiences that shape them, however, all are valuable points of views. I hope you enjoy the trust thoughts as much as I did!

  1. ID-100250128Being reliable.
  2. Being up front with one another.
  3. Honesty.
  4. Constructive criticism.
  5. Do what you say you will do.
  6. When the person follows through, and does what they say they are going to do.
  7. When you do something to assist the other person, without having to be asked, or better yet, when they are not expecting it.
  8. Consistency.
  9. Reliability.
  10. Trust is something earned, not something that is given. Trust is earned over time as people prove that they are people of their word and simply that they are worthy of trust.
  11. Without a doubt, honesty builds a relationship more than anything else. Honesty is an essential building block, and without it you don’t have much, if anything!
  12. Honesty. Consistent, unwavering, believable honesty.
  13. Knowing someone on a personal level and their ability to be direct in communication.
  14. I am really impressed, and inclined to go the extra mile, when someone helps me even though it was not necessary or expected. They just helped me because they were being team-based, or simply generous. That makes me see the person differently and help them at any opportunity. It is more than returning a favor. It is more like I have elevated that person to a new level of respect. It doesn’t even have to be something done for me – it can simply be that I observed a person’s kindness when “no one was looking”. That is big for me.
  15.  Aaaahhhh Trust. Trust is like money yet more valuable. It takes time to build or accumulate, but can be blown in an instant of bad decision. What builds trust? Proving you’re trustworthy not by what you say, but by doing what you said you would do. In order to maintain trust, one must be honest, humble, and genuine.
  16. Being honest and following through while not “over-talking” others. By “over-talking,” I’m referring to talking at a higher level than necessary or for the audience to understand. Always strikes me as dishonest and that they are doing it to hide or shade over something.
  17. For me, the formation of trust occurs over time, and with effort from both sides. I think one of the reasons that our team works so well together is because we’ve developed a deep level of trust of over the past six months. We take the time to genuinely get to know each other, as colleagues and as friends. We build trust both at work and outside of work, even if it’s as simple as a 30 minute lunch where we talk about our families. An important component of building trust is earning it by following through on tasks, or being there to lend a hand without being asked. I trust that my team will support my decisions and be there if I need council. I also trust that they will not take judgement, and instead will help me to learn and grow from the situation.

Trust is a two way street. And my favorite insight from the team? Trust takes much more time to earn than it does to lose it. Gone in a moment as they say.

Take my personal challenge and try to answer the question yourself—how often do you live these suggestions in building trust? All of us can do better. What type of person are you when it comes to trust?

In order for trust to be built, you need a drive commitment from both parties. Both must be open to building and maintaining that trust. Formation of trust takes a long time, but can be lost in a matter of moments.

Trust is a regular deposit in a relationship—it must be balanced but always must be nurtured.

Outside-In® Talent Seminar: Gore’s Employer Brand Journey – Join Gore and Change

  by    0   0

On Thursday, we partnered with Graham Williamson, Regional Recruiting Leader, and Steve Shuster, Global Brand Manager, from W.L. Gore & Associates to present Gore’s Employer Brand Journey – Join Gore & Change at our Outside-In® Talent Seminar. Local business professionals and students joined us at University of Delaware’s Goodstay to network with like-minded individuals and to learn how Gore has built and developed their employer brand and unique culture.

Graham and Steve led the discussion on the evolution of W.L. Gore & Associates and credited several variables to the success of their culture and hiring process. With an extraordinary approach to attracting, engaging, and maintaining quality employees, Gore has made a name for itself as the #22 Greatest Place to Work in 2014, according FORTUNE 100 Best Companies to Work For®.

Our guests praised Graham and Steve after enjoying the exhilarating presentation. “I liked Gore’s stance on recruitment, the experience they try to create for the candidates, and how they try to find someone that meets their culture and not just smart people,” said guest George Cook. “I was able to leave with new ideas and knowledge from an employer that I did not have prior to the seminar.”

Interested in attending our Outside-In® Talent Seminars? We have several guest speakers lined up for 2015, continuing Thursday, March 26th with Why Your Company Can’t Grow Without an Employee Value Proposition. Our feature presenter, Jeanie Heffernan, SVP, Human Resources at Independence Blue Cross, will be sharing the development of IBX’s employee value proposition and how it impacts program development, employee messaging, and business growth. Join us for a breakfast, networking, and a valuable discussion! Get your tickets here

The First Impression = The Best Impression

  by    0   0

Guest blog spot by Outside-In® Team Member Herb Broadwater

There are many chances and instances of the first impression when it comes to your job search. While each and every one of them are equally important to set yourself apart from the rest, they can also very difficult to recover from if you do not put your best foot forward. We’ve compiled a few quick tips for each kind of first impression to help your success during your next career move.

If the first impression is a resume:

- Spell check! Typos are one of the biggest flaws that aggravate recruiters. Make sure that your resume is free of errors and reflects your professionalism.

- Organize and format your resume so it’s visually appealing and so your skills and experience can be easily read and understood.

- Do not use “I.” When writing your resume, remember that you are marketing your skill set as a product. You also want to convey that you are a team player, so make sure you avoid all instances of referring to yourself in the first person.

If the first impression is a phone call:

- Mind your manners! Be courteous and use complete sentences to articulate your experience while remaining enthusiastic about the opportunity.

- Perfect your 30 second sales pitch. Before you get on the call, have a strategy of what you want to say and what you want to get out of the phone call.

- Stay focused on the phone call and give the interviewer your undivided attention. It’s hard to take a candidate seriously when they are washing dishes or punching in numbers on a microwave in the background.

If the first impression is face to face:

Dress appropriately for the interview and groom yourself properly. Do not smoke before the interview or chew gum – be professional!

- Make direct eye contact. During your meeting, remain focused and make eye contact with the other person to show that you are paying attention and that you are truly listening to what they are saying.

- Show up in a respectful time frame. Be mindful of the other person’s time – do not be late for a scheduled meeting and try not to show up more than 15 minutes early.

Whichever situation your first impression may be, keep these tips in mind when presenting yourself as a potential candidate. If you remain professional while just being yourself, you’ll do great!

Have a question about temporary work or staffing solutions? Drop us a line at icanhelpyou@myplacers.com.

Outside-In® Talent Seminar: Gore’s Employer Brand Journey – Join Gore and Change

  by    0   0

On Thursday, we partnered with Graham Williamson, Regional Recruiting Leader, and Steve Shuster, Global Brand Manager, from W.L. Gore & Associates to present Gore’s Employer Brand Journey – Join Gore & Change at our Outside-In® Talent Seminar. Local business professionals and students joined us at University of Delaware’s Goodstay to network with like-minded individuals and to learn how Gore has built and developed their employer brand and unique culture.

ID-100248850Graham and Steve led the discussion on the evolution of W.L. Gore & Associates and credited several variables to the success of their culture and hiring process. With an extraordinary approach to attracting, engaging, and maintaining quality employees, Gore has made a name for itself as the #22 Greatest Place to Work in 2014, according FORTUNE 100 Best Companies to Work For®.

Our guests praised Graham and Steve after enjoying the exhilarating presentation. “I liked Gore’s stance on recruitment, the experience they try to create for the candidates, and how they try to find someone that meets their culture and not just smart people,” said guest George Cook. “I was able to leave with new ideas and knowledge from an employer that I did not have prior to the seminar.”

Interested in attending our Outside-In® Talent Seminars? We have several guest speakers lined up for 2015, continuing Thursday, March 26th with Why Your Company Can’t Grow Without an Employee Value Proposition. Our feature presenter, Jeanie Heffernan, SVP, Human Resources at Independence Blue Cross, will be sharing the development of IBX’s employee value proposition and how it impacts program development, employee messaging, and business growth. Join us for a breakfast, networking, and a valuable discussion! Get your tickets here.